Trade Finance Quality Audit (QA) – Newgen Software Role Overview:  Focused on ensuring the quality, compliance, and reliability of trade finance solutions built on Newgen’s platform.  Involves testing, auditing, and validating trade finance workflows (letters of credit, guarantees, collections, supply chain finance).  Supports implementation projects by ensuring that delivered solutions meet both business and regulatory requirements. Key Responsibilities  Conduct functional, performance, and security testing of trade finance applications.  Audit trade finance processes to ensure compliance with international banking standards and AML/KYC regulations.  Validate documentation and transaction flows (e.g., bills of lading, invoices, LC issuance).  Identify defects, log issues, and track resolutions to closure.  Collaborate with developers, business analysts, and client stakeholders to ensure requirements are met.  Provide quality assurance sign-off before deployment and client onboarding. Skills & Experience  2-4 years of experience in QA/testing within trade finance or banking applications.  Strong knowledge of trade finance products (letters of credit, guarantees, collections).  Familiarity with QA methodologies, defect tracking tools, and automation frameworks.  Understanding of compliance requirements (AML, sanctions, Basel guidelines). ...Less

Sr. Executive Inside Sales (Market Development) Experience: 2–3 years Role Overview The Sr. Executive – Inside Sales will contribute directly to the growth of Newgen’s business by identifying prospects, qualifying leads, and supporting regional sales teams. This is a dynamic, entry level role offering strong exposure to global sales processes, technology solutions, and market outreach. The position is designed for ambitious, career-focused professionals who want to grow into sales or account management roles. Key Responsibilities Execute inside sales campaigns and prospecting activities across assigned territories. Research and identify new leads using online tools, databases, and social platforms. Reach out to potential clients, conduct need analysis, and qualify opportunities. Collaborate with sales and marketing to execute outreach campaigns and nurture pipelines. Maintain records of leads and opportunities in CRM with timely updates. Support bid responses, client presentations, and follow-ups as needed. Key Skills & Attributes 2–3 years of experience in Inside Sales / Business Development / Tele-Sales in IT or B2B environment. . (US, APAC, MEA, APAC, UL/EU) Strong communication, articulation, and listening skills. Good to have experience of AI tools such as ChatGPT, Copilot Claude, Perplexity Should have experience of tools like ZoomInfo, LinkedIn, HubSpot etc. Basic understanding of technology products and enterprise business environments. Working experience related to channels or partner ecosystem is preferred. Research-oriented mindset and ability to learn quickly. Ambitious and motivated to build a long-term career in sales. ...Less

Position Graphic Designer - Associate Manager - P&S Location Noida B-19 Experience 2-4 years Qualification Any Graduate or Post Graduate. Degree in Design, Fine Arts, or related field is a plus Responsbilities Designing flyers, brochures, PowerPoint presentations/keynotes, PowerPoint templates, newsletters, print/digital ads event backdrops, event booth structure designs,logos, annual reports, illustratative diagrams, social media messages, and videos \ Optimize images in terms of retouching those, manipulating and resizing those for visual and performance efficiency Understanding of and experience in corporate branding, layout, color theory, and typography in both web, print, and digital media. Knowledge of white space management to enhance readability and contrast of text and image Managing multiple projects/tasks of varying complexities Working methodically and meeting deadlines Articulating design concepts and working independently on important projects with internal and external stakeholders Collaborating with content writers and different departments Illustrating concepts by designing rough layout (story boarding) of art and copy based on inputs. Passionate for work with zeal to come up with new design concepts, ideas, and templates Planning/creating concepts/wireframes based on information/content shared by stakeholders Creating and periodically updating various collaterals' templates and design guidelines Desired Profile 5-6 years of experience in Graphic Designing, with strong knowledge of design softwares, including Coral, Illustrator, Indesign, Photoshop, and PowerPoint Excellent IT, research skills, time management, and organizational skills Ability to work quickly and efficiently while maintaining high design standards and attention to detail. Proven experience in print production, including knowledge of print specifications, pre-press, bleed, color profiles, and vendor-ready artwork. Hands-on experience designing event booths, exhibition graphics, and large-format branding materials. Strong multitasking and project management skills with the ability to handle multiple stakeholders and concurrent assignments. Self-motivated, proactive, and capable of taking ownership of projects from concept to final delivery. ...Less

Title:Product Marketing & Go-to-Market (GTM) Location: Corporate Office / Noida, India ABOUT US Newgen Software is a 33-year-old, publicly listed, India-headquartered provider of a unified low-code platform that integrates process automation, content management, and AI/ML capabilities. With an enterprise footprint of approximately 3,000 employees, the company commands a strong international presence spanning 70+ countries across India, the Middle East, Southeast Asia, and North America. Newgen serves as a trusted, long-term digital transformation partner for large-scale, mission-critical implementations across highly regulated, process-intensive industries, including banking, financial services, insurance (BFSI), government, and healthcare. Entering its next phase of global growth, the organization is focused on scaling its international footprint by strengthening product leadership, driving AI-led differentiation, and deepening vertical specialization, particularly within intelligent lending solutions for banks and NBFCs. To learn more about our culture, updates, and global footprint, visit our Company Website and follow our official LinkedIn Page. ROLE SUMMARY AND OVERVIEW The Product Marketing & Go-to-Market (GTM) Lead will be responsible for driving the commercialization of Newgens products and solutions across global markets. The role serves as the strategic bridge between Product Management, Sales, Marketing, Analyst Relations, Customer Success, and Regional Marketing to ensure every product is positioned effectively, launched successfully, adopted by customers, and contributes meaningfully to pipeline and revenue growth. This is a highly cross-functional leadership role responsible for product positioning, messaging, market intelligence, product launches, sales enablement, demand generation strategy, and GTM execution. The incumbent will own the end-to-end GTM lifecyclefrom defining value propositions and buyer journeys to influencing pipeline creation and accelerating market adoption. KEY RESPONSIBILITIES 1. Product Strategy & Positioning Develop compelling product positioning, messaging, and value propositions for enterprise buyers. Build differentiated narratives for products, platforms, and industry solutions. Translate complex technology capabilities into business outcomes and customer value. Create messaging frameworks tailored to CXOs, business users, IT leaders, and line-of-business stakeholders. Develop vertical-specific messaging across Banking, Insurance, Government, Healthcare, Manufacturing, and Shared Services. 2. Go-to-Market Strategy Define and execute global Go-to-Market strategies for products, solutions, and new market offerings. Develop launch plans covering positioning, pricing inputs, packaging recommendations, messaging, sales readiness, and customer communication. Create GTM strategies for new products, AI capabilities, accelerators, industry solutions, and platform enhancements. Partner with regional marketing teams to localize GTM plans across geographies. Build repeatable GTM frameworks that can be adopted globally. Own the complete product marketing portfolio, including: Product brochures Solution brochures Datasheets Sales presentations Product videos Product web pages Industry solution decks Customer presentations Product demos and demo narratives Use cases Solution briefs Whitepapers Thought leadership assets Customer success stories Battle cards FAQs Analyst briefing material Product Launch Management Demand Generation & Pipeline Acceleration Own the GTM strategy of all Products and Solutions to drive qualified inbound demand and marketing influenced pipeline. Partner with Digital Marketing, Regional Marketing, Content, Events, and Demand Generation teams to execute integrated GTM campaigns. Define Ideal Customer Profiles (ICP), buyer personas, customer journeys, and value propositions. Develop industry, regional, and solution-based GTM plays that generate measurable pipeline. Partner with Account-Based Marketing (ABM) teams to execute strategic account campaigns. Support product-led growth initiatives where applicable. Continuously optimize funnel performance from awareness to MQL, SQL, opportunity, and revenue. Monitor campaign performance and recommend improvements to maximize ROI. Sales Enablement Equip Sales and Presales teams with compelling customer-facing assets. Create sales playbooks, pitch decks, battle cards, objection-handling guides, and competitive comparisons. Conduct sales readiness and enablement sessions for global sales teams. Support strategic customer presentations, executive meetings, and RFP pursuits. Improve sales productivity through standardized messaging and tools. Competitive & Market Intelligence Monitor competitors, market trends, analyst reports, and emerging technologies. Conduct win-loss analysis and identify competitive strengths and weaknesses. Develop competitive battle cards and differentiation frameworks. Provide actionable market insights to Product Management and Sales Leadership. Identify whitespace opportunities for future growth. Cross-functional Leadership Work closely with Product Management to influence roadmap based on market intelligence. Partner with Corporate Marketing to build thought leadership and executive positioning. Collaborate with Customer Success to develop customer references and case studies. Work with Regional Marketing to adapt messaging across global markets. Align Sales, Marketing, Product, and Partner teams around common GTM priorities. Key Performance Indicators (KPIs) Business Growth • Marketing-influenced pipeline Inbound MQL generation Product-qualified leads (where applicable) Pipeline influenced through GTM campaigns Revenue contribution from new product launches Product adoption metrics Go-to-Market Successful launch execution Time-to-market GTM campaign effectiveness Regional GTM adoption Product messaging consistency Sales Enablement Sales asset utilization Win-rate improvement Competitive win ratio Sales feedback scores Market Impact Analyst positioning Customer engagement Product awareness Share of voice Industry recognition QUALIFICATIONS AND CRITICAL COMPETENCIES MBA in Marketing, Business, or related discipline preferred. 1015 years of experience in Product Marketing, Solution Marketing, Go-to-Market, Product Strategy, or Product Management. Experience in enterprise software, SaaS, BPM, ECM, AI, Low-Code, Digital Transformation, Banking, Insurance, or Financial Services preferred. Experience launching enterprise software products across global markets. Strong understanding of B2B enterprise buying cycles. Excellent business storytelling and presentation skills. Proven ability to influence senior stakeholders and work across matrix organizations. WHAT'S IN IT FOR YOU The successful candidate will establish a scalable global GTM framework that consistently translates product innovation into commercial success. Candidate will strengthen product positioning, enable the sales organization, improve market awareness, accelerate inbound demand, and influence measurable pipeline and revenue growth. The role will be instrumental in ensuring that every product launch is backed by a compelling market narrative, robust sales enablement, and a disciplined GTM strategy that drives customer adoption and business outcomes. JOIN US ON OUR JOURNEY! ...Less

Job Description – (AWS Cloud Support & Operations) Role Summary We are looking for an experienced AWS Cloud Support Engineer responsible for managing, monitoring, securing, and optimizing AWS cloud infrastructure. The candidate should possess strong expertise in AWS services, cost optimization, security management, automation, and operational support to ensure high availability, performance, and compliance of cloud environments. Key Responsibilities • Manage and support AWS cloud infrastructure including EC2, RDS, EKS, VPC, IAM, CloudWatch, CloudTrail, Guard Duty, and Inspector. • Troubleshoot AWS infrastructure, application, and networking issues. • Deploy, manage, and optimize EC2 instances. • Configure Auto Scaling Groups and Load Balancers. • Manage Amazon RDS instances including backup, restore, monitoring, and performance optimization. • Administration of IAM users, roles, groups, and policies. • Manage access controls following the principle of least privilege. • Monitor security findings through AWS Guard Duty and Amazon Inspector. • Ensure MFA enforcement, access key rotation, and account security best practices. • Perform proactive health monitoring and incident response & generate operational and security reports for management. • Monitor AWS utilization and cloud expenditure & Prepare Monthly AWS Billing & Cost Optimization Reports. • Track budget utilization and provide recommendations to stakeholders. • Create and manage AWS Accounts. (Organisation account, child account & Dedicated accounts.) • Maintain account inventory and resource documentation. • Design and manage AWS VPCs, Subnets, Route Tables, Security Groups, etc. • Implement secure connectivity between AWS environments and on-premises infrastructure. • Automate EC2 start/stop scheduling to optimize cloud costs. • Prepare monthly operational, security, and billing reports. • Support audit and compliance activities. • S3 Creation, access rights and configuration. • Knowledge of AWS Market place Services & Subscriptions. Required Skills • AWS EC2, RDS, EKS, VPC, IAM, CloudWatch, S3, CloudTrail, Guard Duty, Inspector • Cost Explorer & Billing, AWS Systems Manager (SSM), etc. Experience • 5+ Years in IT Infrastructure / Cloud Operations • 4+ Years of Hands-on Experience in AWS Cloud Administration and Support. • AWS Cloud Practitioner & AWS Certified Solutions Architect Associate. ...Less

Endpoint Security, SOC & Security Operations Role Summary Will be responsible for managing enterprise endpoint security solutions, SOC operations, vulnerability management, security monitoring, compliance reporting, and end-user security support. The role involves administration of CrowdStrike, Sophos, ManageEngine solutions, SIEM integrations, incident response, and ensuring adherence to organizational security policies and compliance requirements. Key Responsibilities • Administration and manage enterprise Endpoint Security solutions including CrowdStrike Falcon and Sophos Central, ensuring endpoint protection, policy enforcement, threat prevention, and security compliance. • Manage the complete lifecycle of CrowdStrike Falcon, including sensor deployment, policy configuration, Real-Time Response (RTR), Host Isolation, Detection & Response, IOC investigation, Custom IOA management, Falcon Fusion workflows, Identity Protection, and endpoint health monitoring. • Perform Sophos Endpoint Administration, including policy creation, device encryption, web control, application control, peripheral/device control, tamper protection, antivirus management, and threat remediation. • Integration of endpoint security platforms with SIEM solutions for centralized log collection, security event correlation, incident monitoring, and threat visibility. • Manage daily Security Operations (SOC) activities, including monitoring security alerts, incident triage, investigation, containment, remediation, and closure of security incidents within defined SLAs. • Handle security tickets through ITSM platforms, ensuring timely investigation, user communication, documentation, and resolution. • Administration of ManageEngine Endpoint Central (Desktop Central) for endpoint management, software deployment, asset inventory, remote troubleshooting, configuration management, compliance monitoring, and patch deployment. • Plan, deploy, and monitor enterprise-wide Patch Management activities for Windows, Linux and MAC operating systems and third-party applications to maintain security compliance. • Manage BitLocker Drive Encryption, including deployment, recovery key management, encryption compliance monitoring, policy enforcement, and troubleshooting. • Perform enterprise Vulnerability Management, including vulnerability assessment, risk analysis, remediation coordination, validation, compliance reporting, and closure tracking. • Manage enterprise Data Loss Prevention (DLP) policies to prevent unauthorized data movement through USB devices, removable media, printing, clipboard, email, and file transfer channels. • Generate and present Daily, Weekly, and Monthly Security Compliance Reports, including Antivirus Compliance, Encryption Compliance, Vulnerability Compliance, Patch Compliance, Endpoint Health, Security Incident Metrics, and Executive Dashboards for management review. • Provide L1/L2 Remote Technical Support for endpoint security incidents, malware infections, encryption issues, policy conflicts, application whitelisting, endpoint performance, and security-related user issues. • Coordinate with internal IT teams, Infrastructure teams, SOC analysts, and external vendors to resolve complex security incidents and implement security enhancements. • Assist in implementing security best practices aligned with ISO 27001, NIST Cybersecurity Framework, CIS Controls, and organizational information security policies. • Maintain endpoint security documentation, SOPs, security runbooks, knowledge base articles, audit evidence, and operational reports. • Supported internal and external audits by providing endpoint security evidence, compliance reports, configuration details, and security documentation. Experience • 6-8 Years of IT Infrastructure / Cyber Security Experience • Minimum 3+ Years of Hands-on Experience in Endpoint Security & SOC Operations Required Skills • CrowdStrike Falcon EDR/XDR Administration • Sophos Central Administration • SOC Operations & Incident Response • Vulnerability Management • SIEM Integration & Log Analysis • ManageEngine Endpoint Central/UEM • BitLocker Administration • Patch Management • Device Control & Application Control • Data Loss Prevention (DLP) • Endpoint Security Management • Security Compliance Reporting • Remote Support Operations • Windows & Server Administration • API Integration & Security Automation ...Less

Job Description: Level 1 IT Support Engineer Department: IT Services & Support ________________________________________ Role Summary The Level 1 IT Support Engineer is responsible for providing first level technical support for laptops, desktops, operating systems (Windows, Linux, macOS), and common IT services. This role focuses on diagnosing and resolving basic technical issues, ensuring smooth user operations, and escalating complex problems as needed. ________________________________________ Key Responsibilities 1. End User Device Support • Provide L1 support for laptops and desktops across Windows, Linux, and macOS platforms. • Perform OS-level troubleshooting, including login issues, system slowness, system updates, and configuration support. • Install, update, and verify Encryption solutions (e.g., BitLocker) • Perform Antivirus installation & updates. • Assist with device imaging, re imaging, and configuration according to IT standards. • Troubleshoot hardware components: RAM, HDD/SSD, keyboard, battery, display, ports, and peripherals. ________________________________________ 2. Software & Application Support • Provide basic support for enterprise applications including: o Microsoft Teams o Office 365, Outlook , Email & VPN Clients o Web Browsers & Office Productivity Tools • Assist users with application installation, configuration, and sign-in issues. • Support troubleshooting of email delivery, sync, and configuration problems. ________________________________________ 3. Network & Connectivity Support • Troubleshoot LAN/WAN connectivity issues, including wired and wireless networks. • Resolve internet connectivity issues, IP conflicts, DNS issues, and limited network access. • Support users facing issues with network printers and shared resources. • Log and escalate unresolved network faults to Level 2/Network Team. ________________________________________ 4. Ticketing & Service Request Management • Log, update, and track incidents and service requests in the IT ticketing system. • Assign priorities and ensure timely resolution in alignment with SLA. • Escalate complex issues to L2/L3 teams or OEM, when necessary. • Maintain clear documentation of troubleshooting steps and resolutions. ________________________________________ 5. Security & Compliance • Ensure compliance with organization’s IT security policies. • Validate that all systems have updated antivirus definitions, OS patches, and encryption enabled. • Report any security incidents or suspicious activity to the IT Security Team. ________________________________________ 6. Customer Service • Provide prompt, courteous, and effective support to employees. • Communicate resolutions clearly and professionally. • Maintain a strong customer-first mindset in all interactions. ________________________________________ Required Skills & Qualifications Technical Skills • Basic knowledge of Windows, Linux, and macOS operating systems. • Understanding of network basics (LAN/WAN, IP, DNS, DHCP). • Hands-on experience with antivirus tools, encryption, and OS troubleshooting. • Understanding of Microsoft Teams, Outlook, and Office 365 basics. • Familiarity with laptop/desktop hardware diagnostics. • Basic knowledge of ticketing tools. Soft Skills • Strong communication and customer service skills. • Ability to follow standard operating procedures (SOPs). • Analytical and problem-solving mindset. • Ability to work under supervision and escalate issues appropriately. ________________________________________ Education & Experience • Graduate in Computer Science, IT, or related field. • 0–2 years of experience in IT helpdesk or technical support (freshers with strong technical skills may apply). • Relevant certifications (optional but beneficial): o CompTIA A+ o ITIL Foundation o Microsoft 365 Certified Fundamentals o Linux Essentials ________________________________________ Key Attributes • Good learner, adaptable, and eager to grow. • Strong sense of responsibility and ownership. • Ability to handle multiple tasks with attention to detail. ...Less

Job Description Responsible for L1 administration and support of Oracle WebLogic Server and Oracle HTTP Server environments. The candidate will perform daily health checks, create and manage WebLogic domains, configure clusters and managed servers, install and configure WebLogic/OHS environments, perform Oracle patching, manage JDBC datasources and support application deployments involving WAR/EAR files. The role also involves monitoring JVM health and server performance, troubleshooting startup/deployment/connectivity issues, managing SSL certificates and keystores/truststores, monitoring JMS components, supporting environment refreshes and backups, and coordinating with application, database and network teams for issue resolution. ...Less

Job Description Responsible for providing L1 hardware support and troubleshooting for data-center infrastructure, including servers, storage devices and networking equipment. The candidate will monitor hardware health and performance, respond to hardware incidents and service requests, diagnose issues and coordinate with vendors/OEM teams for resolution. The role also involves coordinating hardware replacement, warranty claims and AMC support. The candidate will maintain hardware inventory, issue and resolution records, system configurations and support documentation. They will also assist with hardware audits and compliance requirements. ...Less

Job Description Responsible for providing L1 support and administration of Oracle database environments, including database health monitoring, space management, backup and recovery, user and privilege management, patching, performance monitoring and troubleshooting. The candidate will perform daily database health checks, monitor tablespaces, datafiles, redo logs and alert logs, manage database users and privileges, perform RMAN backup/recovery operations, support Oracle patching and upgrades, troubleshoot connectivity/performance/locking issues, and assist with database installation and configuration. The role also involves Data Pump activities, ASM monitoring, database cloning and refreshes, schema migrations, and supporting high-availability and disaster-recovery environments such as RAC and Data Guard. The candidate will work with application, middleware and infrastructure teams and maintain operational documentation. ...Less