Job Title: Business Systems Analyst – Loan Management System (LMS) Experience: 3–6 Years Domain: Banking & Lending Product: Loan Management / Loan Servicing System Role Overview We are looking for a Business Systems Analyst (BSA) – LMS with strong expertise in loan servicing systems, capable of translating business and operational requirements into detailed functional and system specifications. The role requires deep banking domain knowledge, strong analytical skills, and close collaboration with product, engineering, QA, and business stakeholders. Key Responsibilities • Analyze and document end-to-end loan servicing processes, including: o Loan lifecycle events o Repayment schedules, accruals, prepayments o Charges, fees, penalties o Accounting definitions and GL postings o Business rules • Elicit, analyze, and validate business, regulatory, and operational requirements. • Convert business requirements into: o Functional Requirement Documents (FRD) o System Requirement Specifications (SRS) o Use cases and process flows • Data mappings and field definitions • Work closely with technical teams to ensure accurate interpretation of requirements. • Support configuration vs customization decisions for LMS functionality. • Act as a bridge between business users and technology teams. • Coordinate with: o Product Owners o Development and Architecture teams o QA teams • Facilitate workshops, walkthroughs, and functional reviews. • Validate implemented functionality against functional specifications. • Support LMS integrations with: o Core Banking Systems o Accounting / GL systems o Payment gateways o External reporting and regulatory systems • Define data flows, interface requirements, and reconciliation logic. • Support batch jobs, data feeds, and exception handling. Skills & Competencies • 3 - 6 years of experience in banking / financial services with strong LMS or loan servicing exposure. • Proven experience as a Business Systems Analyst / Functional Analyst / Senior BA. • Strong understanding of: o Loan servicing processes o Banking operations and workflows o Accounting and financial postings in lending • Ability to create detailed functional and system documentation. • Experience working in Agile / Scrum environments. • Strong analytical, problem-solving, and stakeholder management skills. Educational Qualification • Bachelor’s degree in Engineering, Technology, Finance, or related discipline (B.E. / B.Tech / B.Com / BBA / equivalent) • MBA / PGDM (Finance / Systems / Operations) is a plus, but not mandatory. ...Less

Position Overview We are seeking a skilled Linux Support Engineer with strong hands-on experience in managing and troubleshooting Linux-based systems. The ideal candidate will have expertise across multiple Linux distributions, system administration, performance optimization, and key infrastructure services. Key Responsibilities • Manage and support various Linux distributions, including server provisioning, patching, system updates, and performance tuning. • Perform Linux kernel tuning, memory upgrades, CRON management, and system optimization. • Configure and troubleshoot core services such as Apache, FTP, network services, email protocols, Syslog, NagiOS, and SSL certificate installation on Tomcat/Apache/Nginx. • Develop and maintain automation scripts using Shell scripting. • Manage package installations and updates using yum, rpm, and handle version control using GIT/SVN. • Configure and maintain storage technologies including LVM, NFS, and SAMBA. • Support basic database administration tasks for MySQL and PostgreSQL. • Diagnose and resolve performance issues, system defects, and service disruptions. • Work independently while collaborating effectively with cross-functional teams. Ticketing & Service Request Management • Log, update, and track incidents and service requests in the IT ticketing system. • Assign priorities and ensure timely resolution in alignment with SLA. • Escalate complex issues to L2/L3 teams or OEM, when necessary. Maintain clear documentation of troubleshooting steps and resolution Required Skills • Strong understanding of Linux operating systems, system internals, and troubleshooting methodologies. • Practical knowledge of system monitoring, log analysis, and service management. • Effective problem-solving skills with a structured approach to incident handling. Customer Service • Provide prompt, courteous, and effective support to employees. • Communicate resolutions clearly and professionally. Maintain a strong customer-first mindset in all interactions. Preferred Qualifications • Graduate in Computer Science, IT, or related field. • Experience or certifications in Windows-based systems, including Active Directory, DNS, Radius Authentication, DHCP, and network fundamentals. • Exposure to enterprise IT environments will be an added advantage. ...Less

Software Engineer / Senior Software Engineer (Java) Job Title: Software Engineer / Sr. Software Engineer Experience: 2–4 Years Location: PUNE Department: Software Development Employment Type: Full Time Role Overview: We are looking for a skilled Java Developer responsible for designing, developing, testing, and implementing high-quality software solutions. The candidate will work on enterprise-level applications using Java, J2EE technologies, SQL/Oracle, and web-based development frameworks. The role involves end-to-end software development activities including requirement analysis, coding, testing, debugging, deployment, and maintenance. Key Responsibilities: Develop, design, and implement software applications using Java, J2EE, SQL/Oracle, and related technologies. Participate in the complete software development lifecycle including: Requirement analysis Design Coding Code reviews Unit testing System testing Deployment and maintenance Prepare technical documents including: Design documents Technical specifications Test cases Deployment documents Release documentation Write clean, efficient, and maintainable code following coding standards. Perform debugging, troubleshooting, log analysis, and database query optimization. Collaborate with cross-functional teams for software implementation and customer requirements. Participate in code walkthroughs, peer reviews, and quality improvement activities. Develop prototypes and provide technical solutions for business requirements. Ensure project deliverables are completed within defined timelines and quality standards. Required Skills: Technical Skills: Strong knowledge of Core Java & Object-Oriented Programming (OOPs) Hands-on experience with: Java JSP Servlets J2EE SQL / Oracle Database Knowledge of: Multi-tier application architecture Web-based application development Software design patterns System integration concepts Experience in writing SQL queries and database optimization. Understanding of software testing concepts including: Unit Testing System Testing Negative Testing Desired Candidate Profile: BE/B.Tech (CS/IT) or equivalent qualification. 2–4 years of experience in software development. Strong analytical and problem-solving skills. Good understanding of software development practices. Ability to work independently and in a team environment. Good communication and documentation skills. Flexible to work as per project requirements and customer needs. ...Less

Role Overview The Assistant Manager – Inside Sales will contribute directly to the growth of Newgen’s business by identifying prospects, qualifying leads, and supporting regional sales teams. This is a dynamic, entry-to-mid-level role offering strong exposure to global sales processes, technology solutions, and market outreach. The position is designed for ambitious, career-focused professionals who want to grow into sales or account management roles. Key Responsibilities • Execute inside sales campaigns and prospecting activities across assigned territories. • Research and identify new leads using online tools, databases, and social platforms. • Reach out to potential clients, conduct need analysis, and qualify opportunities. • Collaborate with sales and marketing to execute outreach campaigns and nurture pipelines. • Maintain records of leads and opportunities in CRM with timely updates. • Support bid responses, client presentations, and follow-ups as needed. Key Skills & Attributes • 2–5 years of experience in Inside Sales / Business Development / Tele-Sales in IT or B2B environment. . (US, APAC, MEA, APAC, UL/EU) • Strong communication, articulation, and listening skills. • Basic understanding of technology products and enterprise business environments. • Research-oriented mindset and ability to learn quickly. • Ambitious and motivated to build a long-term career in sales. ...Less

Role Summary We are looking for an experienced Senior Engineer to lead the management of our enterprise identity, access, and collaboration platforms in a hybrid environment. The ideal candidate should bring a strong hands-on background in Microsoft Active Directory, Microsoft Entra ID (Azure AD), and Microsoft 365, with a focus on maintaining security, availability, and compliance across all platforms. Key Responsibilities • Administer On-Prem Active Directory (users, groups, GPOs, DNS, domain health). • Manage Microsoft Entra ID including hybrid identity sync, MFA, Conditional Access, and SSO. • Administer Microsoft 365 services – Exchange Online, Teams, SharePoint Online, OneDrive. • Implement identity security controls and support audits and compliance initiatives. • Troubleshoot authentication, access, and collaboration issues. • Automate administrative tasks using PowerShell. • Maintain documentation and support change and incident management activities. Required Skills & Experience • 5–8 years of experience in Active Directory, Entra ID, and Microsoft 365 administration • Strong knowledge of Hybrid AD environments • Experience with MFA, Conditional Access, GPOs, and SSO • Hands-on experience with PowerShell scripting • Exposure to enterprise or compliance-driven IT environments Preferred • Microsoft certifications (Azure / Entra ID / M365) • Experience with identity security or Zero Trust concepts Key Competencies • Strong troubleshooting and problem-solving skills • Good communication and documentation skills • Ability to work independently and in a team ...Less

Purpose of Job: The DB engineer would be responsible for the design, implementation, maintenance, and optimization of database systems hosted on AWS and Azure cloud platforms. This role ensures the security, availability, performance, and scalability of databases that support Newgen product and analytics hosted on CCS (Cloud and Cyber Security group). The DB engineer (DBA) works closely with infrastructure, delivery and security teams to manage cloud-based database environments, implement best practices, and deliver reliable data solutions that align with organizational goals. Key Duties and Responsibilities: Delivery commitment and Ticket Resolution (Cloud DB tickets): Design, deploy, and manage cloud database solutions, ensure 99.9% or higher database uptime across AWS and Azure environments, data change request processing, Resolve database incidents within defined SLAs Quality and Process compliance: Ensure full security compliance, Audit reports preparation, ensure security of database systems by implementing necessary access controls, encryption, and compliance measures etc. Process Improvement, Automation and Optimization: Drive process enhancement through proof of concepts (POCs), automation, and optimization initiatives. Achieve optimal query performance and resource utilization to minimize costs. Maintain detailed documentation of database configurations, procedures, and troubleshooting steps. Key Skills & Experience: Timely and accurate processing of database change requests (CRs) and maintenance of internal task trackers. Preparation and submission of internal/external audit reports and monthly database review reports. Adherence to process compliance standards no major non-compliances and up to two minor observations. Development and periodic review of Standard Operating Procedures (SOPs). Contribution of new ideas and proactive initiatives for process improvement and automation. ...Less

About the Role We are looking for a seasoned Insurance Consultant based out of our India office to support clients across the UK and European markets. The successful candidate will serve as a Subject Matter Expert (SME) in Speciaty & Commercial Insurance solutions including Newgen’s Clause and Wording Management solutions for specialty and commercial insurers, act as a Product Manager for Guidewire ECM (Enterprise Content Management) and CCM (Customer Communications Management) connectors, and provide hands-on support to project delivery teams across the full solution lifecycle.The role also includes supporting region in demos and POCs for acquring new customers. This is a high-impact, client-facing role requiring domain expertise in insurance operations, strong technology acumen, and the ability to work effectively across time zones with global stakeholders. The person is expected to often travel onsite for short and long term assignments. Key Responsibilities 1. SME – Clause & Wording Management ▸ Serve as the primary subject matter expert for policy clause libraries, endorsement management, and wording governance frameworks for specialty and commercial lines insurers. ▸ Advise clients on best practices for clause lifecycle management, version control, regulatory compliance, and template standardisation across London Market and European regulatory frameworks. ▸ Support the design and implementation of clause and wording management solutions, ensuring alignment with Lloyd's and company market standards. ▸ Engage with underwriting, legal, and compliance teams at client organisations to capture wording requirements and translate them into system-ready specifications. ▸ Keep abreast of market developments including LMA, IUA, and ACORD standards relevant to clause and wording management. 2. Product Management – Guidewire ECM & CCM Connectors ▸ Own the product roadmap, feature backlog, and release planning for Guidewire ECM and CCM connector products. ▸ Define and prioritise product requirements in collaboration with engineering, QA, and client stakeholders, translating business needs into clear user stories and acceptance criteria. ▸ Coordinate with the Guidewire practice and third-party integration teams to ensure connectors meet functional, performance, and compliance requirements. ▸ Manage the product lifecycle from ideation through delivery, including go-to-market support, documentation, and client onboarding materials. ▸ Track competitive landscape and emerging trends in insurance document management and communications technology to inform product direction. ▸ Act as the liaison between business stakeholders and technical teams to resolve product ambiguity and drive decision-making. 3. Requirements Analysis & Solution Architecture Support ▸ Lead and facilitate detailed requirements workshops with client business and IT stakeholders across UK and European time zones. ▸ Produce high-quality business requirements documents (BRDs), functional specifications, user stories, process flows, and data mapping artefacts. ▸ Collaborate with solution architects to design end-to-end solutions for policy administration, document management, and customer communication workflows on Guidewire PolicyCenter, BillingCenter, or ClaimCenter platforms. ▸ Conduct gap analysis between client's current-state processes and target-state solution capabilities. ▸ Support UAT planning, test case reviews, and defect triage from a business requirements perspective. 4. Client Engagement & Delivery Support ▸ Act as a trusted advisor to UK and European insurer clients, building long-term relationships grounded in deep domain knowledge. ▸ Present solution recommendations, demos, and business cases to senior stakeholders including CTO, COO, and Head of Underwriting audiences. ▸ Contribute to pre-sales activities including RFP/RFI responses, solution scoping, effort estimation, and proposal development. ▸ Mentor junior consultants and business analysts on insurance domain concepts and best practices. Required Skills & Experience Domain Expertise ▸ 8+ years of experience in the insurance industry, with a strong focus on specialty and/or commercial lines (property, casualty, marine, aviation, energy, or financial lines). ▸ Demonstrated expertise in policy clause and wording management, including endorsement authoring, clause library design, and regulatory compliance. ▸ Solid understanding of Specialty and P&C Insurance, and/or European insurance regulatory frameworks ▸ Experience with policy administration systems, document management platforms, or customer communication management tools in an insurance context. Technology Skills ▸ Hands-on experience with Guidewire InsuranceSuite (PolicyCenter, BillingCenter, or ClaimCenter) as a business analyst, consultant, or product manager. ▸ Exposure to Guidewire ECM (Enterprise Content Management) and/or CCM (Customer Communications Management) integrations is highly desirable. ▸ Familiarity with insurance technology platforms such as Duck Creek, Majesco, or similar is an advantage. ▸ Proficiency in requirements tools (JIRA, Confluence, DevOps) and process modelling (BPMN, UML, Visio). ▸ Working knowledge of integration patterns, APIs, and data exchange formats (XML, JSON, ACORD) relevant to insurance systems. Product Management ▸ Experience in a product owner or product manager role within an insurance technology environment, will be an added advantage ▸ Strong ability to write and maintain product backlogs, roadmaps, epics, user stories, and acceptance criteria. ▸ Experience facilitating sprint ceremonies, stakeholder reviews, and cross-functional alignment sessions in an Agile/SAFe delivery model. Soft Skills & Other Requirements ▸ Excellent written and verbal communication skills in English; ability to articulate complex technical and business concepts clearly to diverse audiences. ▸ Strong stakeholder management skills with experience working directly with senior client stakeholders in the UK and/or Europe. ▸ Self-driven and comfortable operating independently in a remote, offshore-support model across time zones. ▸ Collaborative team player with a consulting mindset and a client-first attitude. ▸ Willingness to travel to UK/Europe as required (typically 2–4 times per year). Qualifications ▸ Bachelor's or Master's degree in Insurance, Finance, Computer Science, Information Systems, or a related discipline. ▸ Guidewire certifications (ACE – PolicyCenter, BillingCenter, or ClaimCenter) are a strong advantage. ▸ Agile/Scrum knowledge / certifications (CSPO, CSM, SAFe PO/PM) are preferred. What We Offer ▸ Opportunity to work with leading specialty and commercial insurers across UK and European markets from India. ▸ Exposure to cutting-edge Guidewire implementations and insurance technology transformation programmes. ▸ A collaborative, high-growth consulting environment with strong learning and development support. ▸ Competitive compensation package with performance-linked incentives. ▸ Flexible working arrangements with hybrid/remote options from our India office. ...Less

About Newgen Software: Newgen is the leading provider of a unified digital transformation platform with native process automation, content services, and communication management capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries. Newgen unlocks simple with speed and agility. Job Description • Will be responsible for managing and delivering functionalities /enhancements on Loan Servicing/Management system. • Should have hands on experience in designing and developing high-performing, scalable solution. • knowledge of Banking domain, especially in Loans servicing including events, charges, Fee, repayment and accounting definition and designing. • Provide technical design and architectural diagrams UML based • Good Experience and knowledge in Database Designing and Development • Relevant experience of minimum 3 years with end-to-end PLSQL or T/SQL coding experience in at least one Project. • Should have adequate database knowledge of T-SQL/PL-SQL – writing procedures, functions, cursors, index, triggers, views, etc. • Should have experience preferably on MS-SQL server. • Ability to troubleshoot / follow a methodical approach to problem resolution. • Ability to ensure quality delivery. • Experience in implementation of complex module/solution like repayment schedule, accounting, event definition will be added advantage • Understanding of end-to-end Project/product life cycle. Skills • Having worked upon different lines of business in lending related to retail (Mortgage, Lease, Auto Finance), corporate (Real estate, Equipment fiancé dealer financing, Revolving line of credit etc) or both • Had earlier worked for LMS solution. • Good Experience and knowledge in Database Designing and Development. • Expertise in MSSQL/Oracle, PL/SQL, Advanced PL/SQL, MSSQL/Oracle PL/SQL Development (Packages, Triggers, Views, Procedures, Jobs, etc) • Relevant experience of minimum 3 years with end-to-end PLSQL coding experience in at least one Project. • Ability to troubleshoot / follow a methodical approach to problem resolution. • Having in depth knowledge on servicing system from business and IT perspective • Should have worked in AGILE Methodology and good understanding of SDLC. • Should be able to do technical documentation which includes – Design, UT, ER Diagram, Data Flow Diagram, etc. • Experience of working with data feeds and interfaces • Provide loan servicing expertise to internal system-development team • Excellent knowledge of Relational Databases SQL and ORM technologies ...Less

Job Title: Product Owner – Service Request Management/Account Opening Experience: 10 – 15 Years Domain: Banking Product Type: Account Opening/Service Request Management Role Overview 1. Role Overview We are seeking a dynamic and strategic Product Owner to drive the vision, roadmap, and enterprise-wide implementation of the Bank’s Account Opening and Service Request Management (SRM) platforms. This role goes beyond sprint-level ownership and requires complete product stewardship — from strategy formulation and architecture alignment to execution governance and stakeholder management at senior leadership level. The role demands strong banking domain expertise, product thinking, agile leadership, and the ability to operate at both strategic and execution layers Key Responsibilities • Own the end-to-end product backlog for SRM and Account Opening modules covering: • Digital & Assisted Account Opening (Retail, SME, Corporate) • End-to-end Service Request Management lifecycle • Develop and manage multi-year product roadmap aligned to business growth strategy and regulatory requirements. • Identify innovation opportunities (automation, STP, workflow digitization, AI-based validations). • Drive platform scalability, configurability, and future-readiness. • Act as the single point of accountability for SRM/Account Opening functional scope and priorities. • Translate business and regulatory requirements into: o User stories o Functional specifications o Acceptance criteria • Prioritize backlog items based on business value, risk, dependencies, and delivery timelines. • Ensure stories are clear, testable, and implementation-ready for development teams. • Continuously groom and refine the backlog with stakeholders • Act as a bridge between business and technology, ensuring functional intent is correctly implemented. • Lead all Scrum ceremonies and ensure Agile maturity across teams • Ensure adherence to SDLC and governance processes • Ensure Regulatory compliance of account opening and SRM modules Skills & Competencies • 10 plus years of experience in banking / financial services • Hands-on experience as a Product Owner. • Must have worked in lending products or account opening or Service request management. • Ability to write clear user stories, acceptance criteria, and functional documents. • Strong analytical, problem-solving, and decision-making skills. • Ability to create and review: o Functional Requirement Documents (FRD) o User Stories and Acceptance Criteria o Process flows and business rules Educational Qualification • Bachelor’s degree in Engineering, Technology, Finance, or related discipline (B.E. / B.Tech / B.Com / BBA / equivalent) • MBA / PGDM (Finance / Operations / Systems) is a plus, but not mandatory. • Strong grounding in banking, finance, and business processes. ...Less

Senior Domain Lead – Trade Finance (Centre of Excellence) Experience 8–10+ years of relevant experience in Trade Finance Role Overview Newgen is looking for a senior Trade Finance professional to join its Centre of Excellence (CoE). This role will drive the Trade Finance product vision and roadmap, bring AI led transformation into trade processes, and ensure Newgen’s solutions stay functionally rich, compliant, and ahead of competition. The role is hands on across product strategy, demos, POCs, and RFPs. ________________________________________ Key Responsibilities Trade Finance Domain & Product Ownership • Act as the Trade Finance SME across Newgen’s Trade Finance solutions. • Own and influence the Trade Finance product roadmap across products such as LC, BG, collections, guarantees, remittances, and SCF touchpoints. • Ensure alignment with ICC rules (UCP, ISBP, eUCP) and regulatory standards. Market & Competitive Intelligence • Track global trade finance trends, digitization initiatives, and regulatory updates. • Perform competitive analysis and identify opportunities for differentiation. • Keep Newgen ahead of market and competition. AI Led Innovation • Drive AI led use cases in Trade Finance (auto document checking, discrepancy management, STP, trade intelligence). • Work closely with AI teams to operationalize LLM and ML based capabilities. Customer Engagement, Demos & POCs • Lead Trade Finance product demos and customer workshops. • Own POCs, including scope definition, success metrics, and customer validation. • Act as a domain advisor during customer discussions and solution design. RFPs & Pre Sales • Play a key role in Trade Finance RFP responses, including compliance mapping and value articulation. • Support Sales and Pre Sales teams in strategic pursuits. ________________________________________ Required Skills & Experience • 8–10+ years of hands on experience in Trade Finance. • Strong understanding of end to end trade processes, ICC rules, and bank operations. • Experience in product roles, solutioning, demos, POCs, and RFPs. • Ability to connect domain problems with AI led automation and innovation. • Knowledge of global trends and compliances such as Islamic trade Finance, import trade loans, etc Why Join Newgen • Influence next generation banking products. • Work at the intersection of domain, product, AI, and pre sales. • High visibility roles impacting strategy, roadmap, and market leadership. ...Less