Role Overview We are seeking a Jira-expert professional to oversee our software delivery lifecycle. This individual will be responsible for structuring our Jira environment to support multi-product release cycles, ensuring data integrity, and automating workflows to reduce manual overhead for engineering teams. The ideal candidate doesn't just "use" Jira—they architect it to provide transparency for stakeholders and efficiency for developers. Key Responsibilities • Release Management: Design and maintain Release Versions and Fix Versions across multiple interdependent projects. • Workflow Orchestration: Build and optimize custom Jira workflows, transitions, and validators tailored to the product release gate process (e.g., UAT, Staging, Production). • Roadmapping: Utilize Jira Plans (Advanced Roadmaps) to manage cross-team dependencies and capacity planning. • Automation: Implement Jira Automation rules to sync statuses, trigger notifications, and manage hand-offs between Product, Engineering, and QA. • Dashboards & Reporting: Create high-impact dashboards using JQL (Jira Query Language) to track Sprint Velocity, Release Burndowns, and Cycle Time. • Governance: Manage permissions, security levels, and custom fields to ensure a standardized yet flexible environment for different module teams. Required Technical Skills • Advanced JQL Mastery: Ability to write complex queries for custom reporting and filtering. • Jira Plans / Portfolio: Deep experience in managing cross-project dependencies and "What-If" scenarios in Advanced Roadmaps. • Tool Integration: Experience connecting Jira with tools like Confluence (for automated Release Notes), Bitbucket/GitHub (for development info), and Slack. • SCA/Quality Integration: Understanding of how to pull vulnerability data or test execution results into Jira issues for a holistic view of release readiness. Preferred Qualifications • Experience in a leadership-adjacent role, acting as a liaison between Department Heads and Module Leads. • Certification as an Atlassian Certified Professional (ACP). • Strong understanding of Agile and DevOps frameworks. ...Less

Job Description And Responsibility The Incumbent will:  To working on Product related defects, query and enhancement in efficient manner  Maintaining Helpdesk TAT and SLA defined for various type of customer and environments.  Provide precise solution for client related queries as per their business case.  Ensure compliance and process for their work.  Must have good Debugging and analytical skill for end to end solution.  Needs to have good listening skill.  Needs to be polite and humble with internal and external client’s communication. Qualification & Experience BE/BTech Computer Science ( Full Time throughout 1st Div.) 1-2 years’ experience in either of following Backend technologies: SQL/Oracle database Core JAVA, Springboot Frond end Technologies: Jsp/servlet/Angular/React, web technologies , Java script, JSF/React, JS, CSS, Html Skill Set/ Technical Skill Basic concept of Web application, Knowledge of Application server /Web Server such as Tomcat, Jboss etc. Should be able to write code in web technologies using AI Good Programming skill and Analytical skill Working knowledge of Core JAVA, jsp, servlet, html, JSF/React/Angular, Knowledge of IDE like Netbeans/ Eclipse. ...Less

Designation / Job Title: Lead Business Analyst/Senior Business Analyst Location: Noida B19 Reporting Manager: DGM Job Purpose: To lead business requirements analysis for CLOS/MSME processes by gathering, analyzing, and documenting functional and technical requirements. The role ensures alignment between business objectives and system capabilities through detailed requirement elicitation, solution definition and effective stakeholder collaboration. Involved in end to end Project lifecycle including UAT & Go-Live. Principal Accountabilities Requirements Gathering & Elicitation • Conduct detailed discussions with customers to understand their business requirements. • Analyse functional and domain requirements for CLOS/MSME process. • Translate business objectives/ policies into clear and actionable requirements. • Ensure adoption of standard accelerator to the client. Documentation • Prepare Business Requirement Documents (BRD)/ Functional Specification Documents (FSD)/ User Stories. • Maintain updated documentation throughout the project lifecycle. Solution Design & Validation • Work with technical teams to define feasible and scalable solutions. • Participate in solution walkthroughs and validations with stakeholders. SIT/UAT • Conduct UAT along with the client and get sign off with mini. changes. • Ensure least conflict in requirement versus built during UAT. Stakeholder Management • Liaise with sales, pre-sales, management, product and technical teams to ensure alignment. • Liase with project team to facilitate requirement workshops/ discussions and achieve billing milestones. • Liaise with various customer stakeholders to avoid escalations. Change Request Management • Document, analyse, and prioritise change requests. • Update user stories and communicate impact to all stakeholders. Effort Estimation & Planning Support • Provide accurate estimations for requirements and enhancements. • Support planning and scheduling activities. Key Performance Indicators Value-Added Dashboard Delivery: Timely delivery of a value-added dashboard to the customer upon completion of gap study. Customer Satisfaction: Improvement in customer satisfaction measured through MOTs scores and the average performance across Requirement Gathering/ Gap Study, Development, SIT/ UAT and Project Closure stages. Quality & Timeliness of Document Submission Consistent adherence to documentation quality guidelines and timely submission of key documents and artefacts including, but not limited to: - • BRD/ SRS/ FSD/ User Stories • End-to-end Process Flow Diagrams (in swimlanes) • Wireframes • Field List • RTM • Test Scenarios/ Test Cases/ UAT Support • API Specifications and Data Mapping • Documents Mapping • User/ Training Manual Adherence to Agreed Schedule Maintaining schedule variance within ±15% during Gap Study and UAT phases and ensuring on-time Gate 5 delivery against the baseline. Upskilling & Capability Building Completion of L&D-mandated trainings including Business Etiquette and Newgen Product knowledge trainings. Accelerator-Based Project Timelines & Budget Compliance Completion of Accelerator-based Gap Studies within ±20% variance of Gate 0 estimates with documentation aligned to standard Accelerator SRS and Field List templates, including gap identification and justification. Regular reviews with Accelerator Teams before SRS finalisation. Key Dimensions Geographical Scope of the Role: India and other Regions (APAC, EMEA etc. depending upon the project) Knowledge, Skills and Experience Educational Qualifications: B. Tech/ BE, MCA or MBA Relevant Experience: 3-10 years Skills Required (Technical and / or Behavioral): Excellent Communication Skills: Strong proficiency in both written and verbal communication. Willingness to Travel: Should be ready for frequent travels as per project and business requirements. Professional Attributes: Well-organized, confident, self-motivated, and a strong team player. Should demonstrate reliability, responsiveness, resourcefulness, creativity and an innovative approach to problem-solving. Domain Knowledge: Strong understanding of Lending Credit Policies, Loan Origination Workflows, Loan Products/ Facilities, Eligibility Assessments & Calculations, System Integrations, Financial & Non-financial Analysis, Due-diligence & Compliance Processes, Risk Rating Methodologies, Pre & Post Sanction Loan Documents and other SOPs associated with Corporate/ MSME lending. Banking Exposure (Preferred): Prior work experience in a Bank within Corporate/ MSME verticals is desirable Prior experience in Corporate/ MSME Lending Projects, Product Management, Presales or Delivery will be an added advantage. ...Less

Position Description: Consulting Alliance Sales Position: Alliance Sales – GSI Nature of work : This is an Alliance Manager position in the GSI sales function where the person is responsible for generating new business opportunities with GSIs like TechM, HCL, Zensar, etc. for the purpose of sales. Reports to: Sr. manager / DGM (Global Strategic Alliances) Qualification and Experience • Management and/ or engineer graduate from an institute of repute with 10-15 years of experience of selling S/W products and solutions • Experience in working with/along GSIs will be an added advantage • Must have experience in selling to C level in BFSI, Government and Enterprise sectors • Experience in UK/Europe market will be an added advantage Skill Set Required • Strong understanding of GSI partnership models, joint GTM strategies, and co-selling frameworks. • Experience in managing large, complex deals in collaboration with GSIs. • Ability to influence and align with GSI sales and delivery teams to drive joint opportunities. • Excellent relationship-building skills with GSI partner stakeholders across sales, pre-sales, and delivery. • Strong knowledge of enterprise software solutions and value-based selling. • Ability to map and engage key decision-makers and influencers at CXO levels. • Excellent communication, presentation, and negotiation skills. • Business acumen with strategic thinking and problem-solving capabilities. • Willingness to travel for partner engagement and sales closures. Key Responsibilities • Build Mindshare and activities to build practice and make Newgen partner of choice for the GSIs • Generate Sales Lead, Build Pipeline, Convert Pipeline to Sales Numbers with GSI Channels • Develop and grow the Banking and Enterprise customers for Newgen products & solution • Meeting Quarterly & Annual Target for the Sales • Work closely with Pre-sales and delivery to have the winning proposal to WIN the deals • Strategize the Winning approach for the opportunities and accounts • Competition Analysis by keeping abreast of Market Trends & achieving market share metrics • Establishing a cordial relationship with the clients and partners to ensure maximum customer satisfaction and repeat business Location • NCR – Noida ...Less

Job Responsibilities: Coordinate day-to-day office operations to ensure efficiency and adherence to company policies. Supervise administrative and support staff, allocating responsibilities to maintain optimal performance. Prepare and circulate the monthly bulletin across all departments. Manage travel and accommodation arrangements for employees and guests. Plan and coordinate office events, including meetings, training sessions, annual functions, and conferences. Monitor office supply inventory and handle procurement within budget constraints. Track expenses and support budget planning activities. Ensure all operations comply with organizational policies and regulatory requirements. Oversee facility management, including maintenance activities and coordination with service providers (e.g., electricians, technicians, etc.). Manage document storage systems, including tracking, retrieval, and coordination for file movement. Conduct regular inspections of office facilities and meeting rooms to ensure all equipment is functional; liaise with vendors for timely issue resolution. Handle vendor management, including vendor selection, purchase order creation, billing, and timely payments. Maintain records of all organizational assets and ensure their upkeep and maintenance. Support daily administrative operations as required. Manage communication requirements such as SIM cards, data dongles, and related billing, ensuring proper documentation and compliance. Maintain logs for office incidents, repairs, and maintenance activities. Oversee maintenance of company properties, including company-leased flats, property tax payments, and upkeep. Coordinate arrangements for festive gifting (e.g., Diwali gifts) for clients and employees. Manage printing and distribution of company diaries and calendars. Prepare MIS reports and ensure timely submission as per compliance requirements. Maintain and update records and databases related to personnel, financials, and operations. Track travel and expense claims and coordinate with the Finance team for processing. Manage AMC contracts, including renewals, agreement preparation, and service tracking. Oversee vehicle management, including record-keeping, maintenance, and allocation based on requirements. Handle petty cash and maintain accurate records of daily expenses. Manage visitor processes, ensuring a smooth and professional experience. Preferred candidate profile- Should have 6 to 10 years of experience in facility management. Educational Qualification - B.Com/B.Tech/BBA (MBA will be an added advantage) ...Less

Desired Candidate Profile 1. Engineering or MBA Graduate having over 8 years of experience in business and technology consulting, Presales, SI/ Customer / Partner relationship & strategic tie-ups, marketing. 2. Track record of driving large complex solution engagements. 3. Strong strategic capability with ability to manage strategic and operational goals. 4. Strong financial / business acumen. 5. Experience in managing performance of individuals and teams across locations. 6. Leading the pre-sales teams to win multiple key accounts and engagements 7. Experience in Client Engagement, Consulting Program management and Solution Architecture. 8. Proficiency in analyzing the customer’s business, applications and converting the business needs into viable technical solutions. 9. Should be an expert in handling a diverse range of software products, solutions and concepts relevant to diverse industries. Experience in providing software solutions in BFSI vertical is a must. 10. Expertise in designing & implementing training programs for bringing keen customer focus, high energy level, team spirit and knowledge dissemination among employees. 11. Excellent written, communication, inter personal, liaison and problem solving skills with the ability to work in multi cultural environment. Location: Mumbai Job Description : Business Strategy Business Strategy for Newgen Products & Solutions across verticals including: 1. Creating a strategic road map and setting goals & milestones 2. Analysis and forecasts of emerging technologies and business opportunities Strategic tie-up with system integrators/business partners to support Newgen’s offerings and establish practices in terms of Workflow Applications and Document Management services/solutions. 3. Strategy blue-prints for ROI/market share growth, operational efficiencies and resource optimization 4. Strong understanding of business goals and ability to create an IT strategy to meet those goals Solutioning 1. Ideation, Conceptualization of business opportunities that lead to new lines of revenue generation 2. Consultative solutioning, Deal Structuring and Strategic Consulting 3. Segmentation, Targeting and Positioning for appropriate products and solutions. 4. Strategic pricing in competitive markets. 5. Identifying new markets in terms of products, need based segments, demographic profiles. 6. Enabling strategic associations with SI / Consultants. Financial Management – 1. Continuous prudent management of the resources within the approved budget guidelines. 2. Establishing financial strategies pertaining to – Profitability, Recoveries and optimal Cost Management for the assigned business verticals. Relationship Management – 1. Seeks and builds healthy relationships with key account’s decision-making teams and periodically interface them with key Newgen stakeholders. 2. Work closely with regional sales or commercial team to provide specific input to the customer. Competition- 1. Responsible for creating a compelling value proposition across industries 2. Competition Analysis by keeping abreast of Market Trends & achieving market share metrics. People Management – 1. Work with cross-functional teams for new business opportunities. 2. Good understanding of the industry and consistently keeping abreast with latest market trends. 3. Enable the sales team through knowledge sharing on Domain, Technology and Customer Centric solutions. 4. Setting expectations, reviews, mentoring/coaching, deciding rewards, recognition, bonus and promotions. 5. Monitor the performance, driving optimum utilization, people and business strategies. 6. Provide technical and functional leadership, drive innovation and deliver highly critical projects ...Less

Technical Program Manager with 8–10 years of experience. Role Overview As the TPM for the Low-Code Platform, you will be the "glue" that connects multiple independent modules into a unified product release. You will bridge communication gaps between Engineering Managers, synchronize development cycles, and ensure that cross-module dependencies are identified and resolved before they become blockers. Key Responsibilities Platform Governance: Design and maintain a unified Jira architecture (Advanced Roadmaps/Portfolio) that aggregates data from all module-specific projects. Release Orchestration: Manage the "Platform Release Train," ensuring all modules (UI, Workflow, Data, etc.) are synchronized for integrated testing and deployment. Dependency Management: Proactively identify technical and schedule dependencies between modules. Lead the "Scrum of Scrums" to resolve conflicts. Risk Mitigation: Maintain a platform-level risk register. Track "Integration Debt" and ensure technical module owners are aligned on interface contracts. Process Standardization: Standardize the "Definition of Ready" and "Definition of Done" across teams to ensure quality consistency at the integration layer. Stakeholder Communication: Provide the Head of Development with a real-time, consolidated view of platform health, velocity, and delivery timelines. Required Technical Skills Jira Power User: Expert-level knowledge of Jira configurations, JQL, Automation, and Advanced Roadmaps. Ability to "coach" EMs on best practices. Systems Architecture: Enough technical depth to understand API contracts, microservices communication, and CI/CD pipelines. SDLC Mastery: Deep experience in Agile, Kanban, and scaled frameworks (like SAFe or LeSS) adapted for modular platforms. Soft Skills & Leadership Influencing Without Authority: The ability to challenge timelines and dependencies without causing friction. Conflict Resolution: Mediating when two modules have competing priorities for a shared resource or integration point. ...Less

Role – SSE/TL (JAVA) Job Description The incumbent would be responsible for • Developing and installing software solutions. • Designing, implementing and delivering high quality Software project in JAVA, SQL / Oracle, J2EE and other JAVA technologies. Job Responsibility - Participate in detailed level in design, coding, code walk through, peer code reviews and unit testing, System Testing, UAT, Demos, POCs, installation, maintenance of Software modules. # Ensures the preparation in the following: • Software Prototype, System Architecture, Software Design Document • User interfaces to be developed as per UX guidelines • Code files ensuring coding guidelines followed, Code review artefacts during peer code review • Test plan and Test Cases • Installation / Deployment document • Release Document & Technical Documentation • Documents& demonstrates solutions by developing documentations, flowcharts, layouts, diagram, charts, code; • Ensuring that project task are completed in defined effort and timelines • Prepares & installs solutions by determining and designing system specifications, standards & programming. • Testing: Writing of test cases, unit testing, system testing, negative testing q Trouble shooting: Log analysis and database query optimization q Improves operations by conducting system's analysis. • Updates job knowledge by studying state of the art development tools, programming techniques & computing equipment; participates in educational opportunities, reads professional publications & maintains personal networks. • Protects operations by keeping information confidential. • Provides information by collecting, analysing, summarizing development & service issues. • Develops software solution by studying information needs, conferring with users, studding system flow, data usage and work processes, investigating problem areas, following delivery cycle. • Ensuring that the Newgen quality processes are in place and are followed. Desired Profile: • B.E/B. Tech. - CS/ IT/ MCA, M. Tech or Equivalent degree from a reputed institute preferred, with 2-5 years of relevant industry experience across a wide variety of development projects. • Experience in Banking (CLOS, Lending, Loan Management Systems (LMS), CCM, Account opening), Trade Finance, Insurance/PAS domain is preferred. • Knowledge of SOAP/Rest API, Multithreading, Web Application concepts, Program/Logic writing, Data structure. • Good experience on Core Java, JSP, Servlets, EJB, Oracle/SQL • Banking retail loan and MSB is an advantage. • Database knowledge of table, stored procedure, functions, can write queries, primary key, unique key, joins, referential integrity, and normalization, performance tuning. • Should possess advanced knowledge of system integration issues & configurable solution design. • Ability to gather and analyze data and draw logical conclusions. • Understanding the company’s vision and goals, business operations and market. • Is adept in stakeholder management and possess the ability to coordinate and prioritize customer requests with the assistance of other managers to ensure customer delight. • Possess good people management skills and can manage performance and disciplinary issues, handle employee complaints and grievances and recommend the hiring, termination, and promotion of staff; Should be able to train, mentor, motivate and lead a successful team. Should be well versed in attrition related issues and case management. ...Less

For UI Developer, below are the details: Job Title: UI/TL Developer Experience: 3+ / 4+ Years Job Summary: We are looking for a talented and creative UI Developer with 3+ years of hands-on experience in building responsive, user-friendly web interfaces. The ideal candidate should have strong expertise in modern front-end technologies including HTML5, CSS3, JavaScript (ES6+), React.js, and UI frameworks like Material-UI. You will collaborate closely with UX designers, backend developers, and product teams to translate design wireframes into interactive applications. Key Responsibilities: Develop responsive and high-performance user interfaces for web applications. Translate UI/UX design wireframes into functional code using React.js or similar frameworks. Ensure cross-browser compatibility and pixel-perfect implementation. Work with RESTful APIs to integrate frontend with backend services. Collaborate with design, product, and backend teams for end-to-end development. Write clean, reusable, and maintainable code. Optimize UI performance and handle state management efficiently. Participate in code reviews and follow best practices for UI development. Stay up-to-date with the latest trends and advancements in front-end development. Required Skills: Strong proficiency in HTML5, CSS3, JavaScript (ES6+), and React.js. Experience with UI libraries/frameworks like Material-UI. Good understanding of responsive design, flexbox, grid layout, and media queries. Familiarity with version control systems like Git. Experience in working with browser developer tools and debugging. Knowledge of accessibility (WCAG) and web performance optimization. Good communication and teamwork skills. Preferred Skills: Experience with Redux, TypeScript is a plus. Understanding of CI/CD pipelines and frontend build tools like Webpack or Vite. Basic knowledge of UX principles and usability testing. Exposure to Agile/Scrum methodologies and tools like JIRA. ...Less

Job Description : Business Strategy Business Strategy for Newgen Products & Solutions across verticals including: 1. Creating a strategic road map and setting goals & milestones 2. Analysis and forecasts of emerging technologies and business opportunities Strategic tie-up with system integrators/business partners to support Newgen’s offerings and establish practices in terms of Workflow Applications and Document Management services/solutions. 3. Strategy blue-prints for ROI/market share growth, operational efficiencies and resource optimization 4. Strong understanding of business goals and ability to create an IT strategy to meet those goals Solutioning 1. Ideation, Conceptualization of business opportunities that lead to new lines of revenue generation 2. Consultative solutioning, Deal Structuring and Strategic Consulting 3. Segmentation, Targeting and Positioning for appropriate products and solutions. 4. Strategic pricing in competitive markets. 5. Identifying new markets in terms of products, need based segments, demographic profiles. 6. Enabling strategic associations with SI / Consultants. Financial Management – 1. Continuous prudent management of the resources within the approved budget guidelines. 2. Establishing financial strategies pertaining to – Profitability, Recoveries and optimal Cost Management for the assigned business verticals. Relationship Management – 1. Seeks and builds healthy relationships with key account’s decision-making teams and periodically interface them with key Newgen stakeholders. 2. Work closely with regional sales or commercial team to provide specific input to the customer. Competition- 1. Responsible for creating a compelling value proposition across industries 2. Competition Analysis by keeping abreast of Market Trends & achieving market share metrics. People Management – 1. Work with cross-functional teams for new business opportunities. 2. Good understanding of the industry and consistently keeping abreast with latest market trends. 3. Enable the sales team through knowledge sharing on Domain, Technology and Customer Centric solutions. 4. Setting expectations, reviews, mentoring/coaching, deciding rewards, recognition, bonus and promotions. 5. Monitor the performance, driving optimum utilization, people and business strategies. 6. Provide technical and functional leadership, drive innovation and deliver highly critical projects Desired Candidate Profile 1. Engineering or MBA Graduate having over 8 years of experience in business and technology consulting, Presales, SI/ Customer / Partner relationship & strategic tie-ups, marketing. 2. Track record of driving large complex solution engagements. 3. Strong strategic capability with ability to manage strategic and operational goals. 4. Strong financial / business acumen. 5. Experience in managing performance of individuals and teams across locations. 6. Leading the pre-sales teams to win multiple key accounts and engagements 7. Experience in Client Engagement, Consulting Program management and Solution Architecture. 8. Proficiency in analyzing the customer’s business, applications and converting the business needs into viable technical solutions. 9. Should be an expert in handling a diverse range of software products, solutions and concepts relevant to diverse industries. Experience in providing software solutions in BFSI vertical is a must. 10. Expertise in designing & implementing training programs for bringing keen customer focus, high energy level, team spirit and knowledge dissemination among employees. 11. Excellent written, communication, inter personal, liaison and problem solving skills with the ability to work in multi cultural environment. ...Less