Job Description The incumbent would be responsible for: * Developing and installing software solutions. * Designing, implementing and delivering high quality Software project in JAVA, SQL / Oracle, J2EE and other JAVA technologies. Job Responsibility - # Participate in detailed level in design, coding, code walk through, peer code reviews and unit testing, System Testing, UAT, Demos, POCs, installation, maintenance of Software modules. # Ensures the preparation in the following: Software Prototype, System Architecture, Software Design Document User interfaces to be developed as per UX guidelines Code files ensuring coding guidelines followed, Code review artefacts during peer code review Test plan and Test Cases Installation / Deployment document Release Document & Technical Documentation # Documents& demonstrates solutions by developing documentations, flowcharts, layouts, diagram, charts, code; Ensuring that project task are completed in defined effort and timelines # Prepares & installs solutions by determining and designing system specifications, standards & programming. # Testing: Writing of test cases, unit testing, system testing, negative testing q Trouble shooting: Log analysis and database query optimization q Improves operations by conducting system's analysis. # Updates job knowledge by studying state of the art development tools, programming techniques & computing equipment; participates in educational opportunities, reads professional publications & maintains personal networks. # Protects operations by keeping information confidential. # Provides information by collecting, analysing, summarizing development & service issues. # Develops software solution by studying information needs, conferring with users, studding system flow, data usage and work processes, investigating problem areas, following delivery cycle. # Ensuring that the Newgen quality processes are in place and are followed. Desired Profile: B.E/B. Tech. -CS/ IT/ MCA, M. Tech or Equivalent degree from a reputed institute preferred, with 2-4 years of relevant industry experience across a wide variety of development projects. Knowledge of SOAP/Rest API, Multithreading, Web Application concepts, Program/Logic writing, Data structure. Good experience on Core Java, JSP, Servlets, EJB, Oracle/SQL Banking retail loan and MSB is an advantage. Database knowledge of table, stored procedure, functions, can write queries, primary key, unique key, joins, referential integrity, and normalization, performance tuning. Should possess advanced knowledge of system integration issues & configurable solution design. • Ability to gather and analyze data and draw logical conclusions. Understanding the company's vision and goals, business operations and market. Is adept in stakeholder management and possess the ability to coordinate and prioritize customer requests with the assistance of other managers to ensure customer delight. Possess good people management skills and can manage performance and disciplinary issues, handle employee complaints and grievances and recommend the hiring, termination, and promotion of staff; Should be able to train, mentor, motivate and lead a successful team. Should be well versed in attrition related issues and case management. ...Less

About Newgen Software: Newgen is the leading provider of a unified digital transformation platform with native process automation, content services, and communication management capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries. Newgen unlocks simple with speed and agility. Job Title: UI TL Developer Experience: 4 to 7 Years Job Summary: We are looking for a talented and creative UI Developer with 4+ years of hands-on experience in building responsive, user-friendly web interfaces. The ideal candidate should have strong expertise in modern front-end technologies including HTML5, CSS3, JavaScript (ES6+), React.js, and UI frameworks like Material-UI. You will collaborate closely with UX designers, backend developers, and product teams to translate design wireframes into interactive applications. Key Responsibilities: Develop responsive and high-performance user interfaces for web applications. Translate UI/UX design wireframes into functional code using React.js or similar frameworks. Ensure cross-browser compatibility and pixel-perfect implementation. Work with RESTful APIs to integrate frontend with backend services. Collaborate with design, product, and backend teams for end-to-end development. Write clean, reusable, and maintainable code. Optimize UI performance and handle state management efficiently. Participate in code reviews and follow best practices for UI development. Stay up-to-date with the latest trends and advancements in front-end development. Required Skills: Strong proficiency in HTML5, CSS3, JavaScript (ES6+), and React.js. Experience with UI libraries/frameworks like Material-UI. Good understanding of responsive design, flexbox, grid layout, and media queries. Familiarity with version control systems like Git. Experience in working with browser developer tools and debugging. Knowledge of accessibility (WCAG) and web performance optimization. Good communication and teamwork skills. Preferred Skills: Experience with Redux, TypeScript is a plus. Understanding of CI/CD pipelines and frontend build tools like Webpack or Vite. Basic knowledge of UX principles and usability testing. Exposure to Agile/Scrum methodologies and tools like JIRA. ...Less

About Newgen Software: Newgen is the leading provider of a unified digital transformation platform with native process automation, content services, and communication management capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries. Newgen unlocks simple with speed and agility. Job Title: UI Developer Experience: 3 to 5 Years Job Summary: We are looking for a talented and creative UI Developer with 3+ years of hands-on experience in building responsive, user-friendly web interfaces. The ideal candidate should have strong expertise in modern front-end technologies including HTML5, CSS3, JavaScript (ES6+), React.js, and UI frameworks like Material-UI. You will collaborate closely with UX designers, backend developers, and product teams to translate design wireframes into interactive applications. Key Responsibilities: Develop responsive and high-performance user interfaces for web applications. Translate UI/UX design wireframes into functional code using React.js or similar frameworks. Ensure cross-browser compatibility and pixel-perfect implementation. Work with RESTful APIs to integrate frontend with backend services. Collaborate with design, product, and backend teams for end-to-end development. Write clean, reusable, and maintainable code. Optimize UI performance and handle state management efficiently. Participate in code reviews and follow best practices for UI development. Stay up-to-date with the latest trends and advancements in front-end development. Required Skills: Strong proficiency in HTML5, CSS3, JavaScript (ES6+), and React.js. Experience with UI libraries/frameworks like Material-UI. Good understanding of responsive design, flexbox, grid layout, and media queries. Familiarity with version control systems like Git. Experience in working with browser developer tools and debugging Knowledge of accessibility (WCAG) and web performance optimization. Good communication and teamwork skills. Preferred Skills: Experience with Redux, TypeScript is a plus. Understanding of CI/CD pipelines and frontend build tools like Webpack or Vite. Basic knowledge of UX principles and usability testing. Exposure to Agile/Scrum methodologies and tools like JIRA. ...Less

About Newgen Software: Newgen is the leading provider of a unified digital transformation platform with native process automation, content services, and communication management capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries. Newgen unlocks simple with speed and agility. Position Sr. Executive/ Associate Manager – Sales Operations Experience- (3-5 year) Job Description: The candidate should have a strong background in Office 365 Word Excel Power Point Outlook automation. Coordinate within the CRM and HC COE Team members onshore and offshore to facilitate the data and help in monitoring. Job Responsibilities Maintain and manage the CRM and HC COE data to ensure data integrity and accuracy. Collect develop analyse and share various reports, forecasts, roadmaps, and dashboards to support decision-making. Manage and optimise all the shared documents archival for easy and anywhere anytime retrieval. Support the CRM and HC COE team with tools, templates, and resources to enhance productivity. Collaborate with stakeholders to understand requirements and translate them into technical solutions. Manage and synchronise the stakeholder calendars for maximising the productivity Desired Profile • Strong analytical and problem-solving skills. • Good Experience and hands-on Office365. • Excellent communication and interpersonal skills. • Ability to work independently and in a team environment and get the work done from the stakeholders. • Attention to detail and commitment to delivering high-quality solutions. • • Should have flexibility, adaptability to work schedules, and work towards effective and quality delivery. ...Less

Role Definition - Manager - Strategic Accounts Business Responsibilities Act as the Single Point of Contact (SPOC) between the customer and Newgen’s delivery and account management teams. Position Newgen’s products and services to customers effectively. Identify continuous growth opportunities to meet account expansion targets. Manage ongoing engagements including implementation, change requests, renewals of ATS/AMC, additional resource deployment, licenses, and process deployments. Collaborate with Delivery Head and CRM to review progress of implementations, new business opportunities, and Booking-Billing-Collection figures aligned to account expansion targets. Participate actively in mining new business cases for clients, including POCs (Proof of Concepts) and demos. Develop proposals for new opportunities in coordination with CRM and Business Heads. Maintain and update opportunities in Salesforce.com in compliance with the OEA (Opportunity Engagement and Account) process and guidelines. Build and nurture relationships with key decision-makers and users. Customer Satisfaction Manage customer satisfaction ensuring high standards are met. Obtain client sign-offs and acceptance for every delivery milestone. Collect customer feedback post-SRS (Software Requirements Specification), Functional Specification, and UAT (User Acceptance Testing) for all implementations (new and existing customers). Customer Retention Ensure delivery and demonstrate the value proposition by leveraging industry best practices, thereby retaining accounts against competition. Implementation Responsible for end-to-end delivery, taking over from presales after order receipt, including hand-off process, project sign-offs, and site go-live dates. Lead or act as System Analyst when required. Manage and resolve operational issues related to technical and delivery aspects of specific engagements. Collection and Billing Manage billing, contracting, invoice raising, and payment collection as per agreed terms and timelines. Qualifications and Experience MBA and/or Engineering degree from a premier institute. 6 to 9 years of relevant experience with 4-5+ years post-MBA experience in Delivery, Project Management, Client Engagement, or Presales. ...Less

Job description - Information Security Manager Role & responsibilities -Shall be accountable for interpreting the RFI/RFP, or Customer queries, and responding to them. -Review Contracts/MSA/DPA to ensure they include appropriate risk-related clauses, such as security controls, data privacy, liability, and business continuity terms. -Shall be accountable for assessing vendors or suppliers to identify potential risks in areas such as cybersecurity, data protection, regulatory compliance, and operational resilience. -Participate in meetings with customers, partners, and vendors and be accountable for handling security/privacy-related discussions. -Work closely with IT, HRD, L&D, and other teams to close any Customer audit observations, and shall be accountable. -Shall be accountable for tracking the external advisories/threat intelligence to closure. -Shall be accountable for Enterprise Risk Management. Eligibility Criteria -Must have 5 years in a Customer/Vendor role responsible for Responding, clarifying and reviewing Contracts around below standards/models/industry best practices and their mapping to Organizational Practices. -In-depth knowledge of standards and frameworks such as ISO 9000, ISO 27001, PCIDSS, SOC 2, CMMi, NIST, HIPAA, GDPR, and CCPA. -Must have led the implementation of security standards like ISO 27001, PCI-DSS, SOC 2, etc. -Knowledge of privacy regulations like GDPR, PDPD, DPDPA, etc. is preferred. -Must have faced or facilitated customer or external audits. -Proven experience in quality assurance, compliance, and risk management. At least more than 7 years of experience in managing the audit. -Excellent communication and interpersonal skills. -Strong analytical skills and attention to detail. -Ability to work collaboratively with cross-functional teams. -Must have managed a team of more than 3 members at least for 5 years. -Certification in Quality Assurance or Information Security (e.g., ISO 9001 Lead Auditor, ISO 27001 Lead Implementer, CEH) will be preferred. Role: IT & Information Security - Other Industry Type: Software Product Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT & Information Security - Other Education UG: B.Tech/B.E. in Computer Science Engineering, Information Technology, Computer Science, Cyber Security, Computers PG: MCA in Any Specialization, MBA/PGDM in Information Technology ...Less

About Newgen Software: Newgen is the leading provider of a unified digital transformation platform with native process automation, content services, and communication management capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries. Newgen unlocks simple with speed and agility. Position: Sr. Cloud Engineer Location: Noida Experience: 2-4 years About the Role: We are looking for a talented and experienced Cloud Engineer to join Newgen Cloud & cyber security Group. The ideal candidate will design, implement, and maintain cloud infrastructure solutions that support the organization's business applications. You will collaborate closely with other functions such as Delivery, DB, and Product to deliver Newgen Managed Cloud Solutions on Newgen Product-based platforms, ensuring they are secure, scalable, and reliable. In short they are custodians of Newgen Cloud Platform, thus playing a critical role in Newgen Cloud Delivery. Key Responsibilities: • Design, implement, and manage cloud infrastructure on platforms viz AWS, Azure. • Automate infrastructure provisioning and deployment using Infrastructure as Code (IaC) tools like Terraform, CloudFormation. • Monitor and maintain cloud systems to ensure high availability, performance, and security. • Collaborate with Solutioning and Product Engineering teams for optimized and cuttingedge Cloud Infra deployments. • Troubleshoot and resolve infrastructure-related issues across cloud environments. • Optimize cloud infrastructure costs while ensuring performance and scalability. • Maintain security and compliance in cloud environments, ensuring adherence to best practices and relevant regulations. • Participate in disaster recovery planning and execution. • Work with internal teams and external vendors to manage cloud infrastructure upgrades, patches, and system configurations. • Track & monitor SLAs for closure of customer tickets • Open to work in shifts (24*7*365 operation) Must-Have Skills: • Bachelor's degree in computer science, Information Technology, or a related field. • 3-year Experience working with cloud platforms (AWS, Azure). • Cloud certifications Associate Level (e.g., AWS Certified Solutions Architect, Azure Administrator). • Strong knowledge of cloud architecture, services, and best practices. • Hands-on experience with Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation). • Experience in containerization and orchestrator technologies like Docker and Kubernetes respectively. • Familiarity with networking and security protocols in cloud environments (e.g., OSI, VPCs, security groups, NAC, firewalls, WAF, DNS, DHCP, FTP, http/s, SMTP). • Strong problem-solving skills with a focus on automation and efficiency. • Excellent communication and collaboration skills. Preferred Qualifications: • Experience with hybrid cloud environments and multi-cloud strategies. • Familiarity with monitoring tools such as Prometheus, Grafana, CloudWatch or any other monitoring solution. Soft Skills: • Clear verbal and written communication. • A proactive mindset, willing to learn and adapt quickly. • Willingness to travel domestically or internationally, if required. • Openness to working in flexible hours or overlapping shifts, based on project needs. • Comfort working at client locations when needed (with adequate support and planning). Why Join Newgen? • Work with a global leader in digital transformation and enterprise automation solutions. • Competitive compensation package, including an attractive commission structure. • Career growth opportunities in a high-performance, results-oriented environment. • Collaborate with top-tier clients, industry leaders, and technology partners. Diversity & Inclusion: We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that a diverse workforce enhances our ability to innovate and thrive. We are proud to be an equal opportunity employer and welcome applications from candidates of all backgrounds, experiences, and identities. ...Less

Nature of work Responsible for managing named customers' relationship and ensure we deliver and demonstrate our value proposition by leveraging industry best practices in BPM / ECM domain. EM works closely with CRM and Delivery Head to meet the business goals and targets. Role definition: Business • Acts as a SPOC between the Customer and Newgen (both delivery and account management teams) • Positioning Newgen’s Product and/or services to the customers. • Identify continuous growth opportunities for new business as per account expansion target. • Execution of ongoing engagement such as implementation, change request, renewal of ATS / AMC, additional resource deployment, additional licenses and additional process deployment. • Work with Delivery Head and CRM in reviewing the progress of ongoing implementation, new business opportunities and the Booking-Billing-Collection figure as per account expansion target. • Get actively involved in activities related to mining cases for a specific client including POC and Demos as necessary. • Build proposals for the new opportunities and involve CRM / Business Head, as needed. • Create, review and periodic update of all opportunities at Salesforce.com. • Follow the OEA process and guidelines. • Build relationship with Key Decision Makers as well as Users. Customer Satisfaction • Manage customer satisfaction and ensure high customer satisfaction. • Ensure for every delivery Client Sign-Off and acceptance are in place • Obtain customer satisfaction feedback post SRS / Functional Spec and UAT for every implementation (new and existing customers, both) Customer Retention • Ensure delivery and demonstrate the value proposition by leveraging industry best practices and thereby retain the account over competition. Implementation • Responsible for the end to end delivery – takes over from Presales immediately after receipt of the order placed by the customer, thru Hand-off process including all project sign off and the site going Live dates. • Lead or step in as a System Analyst, whenever required. • Manage and participate in operational issues related to a specific engagement in terms of technical and delivery issues. Collection • Billing/ Contracting/ Raising of bill/Collection of Payment from the customer as per the agreed terms and timeline. Qualification and Experience • MBA and/ or engineering from a premier institute. • 6 to 12 years of Exp and having 4-5+ Years of POST MBA experience in Delivery, Project management, Client Engagement or Presales. Skill Set Required • Knowledge of system integration issues • Knowledge of estimation, planning, project management, budgeting and quality assurance as it relates to ECM/ BPM practices • Strong customer orientation and ability to establish and maintain effective work relationships at all levels. • Ability to gather and analyze data and draw logical conclusions. • Thorough understanding of Project Management methodologies and tools. • Good analytical capabilities and excellent time management skills. • Excellent oral and written communication skills including presentation skills. • Must be comfortable working with and cross-functional teams. • Proactively maintain existing relationships and leverage relationships to develop a sales pipeline; develop new opportunities to increase company visibility in the account. Will carry an annual billing target • Ability to coordinate and prioritize customer requests with the assistance of other managers to ensure the highest level of service possible to the customer. • Strong customer Focus & Ability to establish and maintain effective work relationships at all levels. ...Less