Job Description Responsible for L1 administration and support of Oracle WebLogic Server and Oracle HTTP Server environments. The candidate will perform daily health checks, create and manage WebLogic domains, configure clusters and managed servers, install and configure WebLogic/OHS environments, perform Oracle patching, manage JDBC datasources and support application deployments involving WAR/EAR files. The role also involves monitoring JVM health and server performance, troubleshooting startup/deployment/connectivity issues, managing SSL certificates and keystores/truststores, monitoring JMS components, supporting environment refreshes and backups, and coordinating with application, database and network teams for issue resolution. ...Less

Job Description Responsible for providing L1 hardware support and troubleshooting for data-center infrastructure, including servers, storage devices and networking equipment. The candidate will monitor hardware health and performance, respond to hardware incidents and service requests, diagnose issues and coordinate with vendors/OEM teams for resolution. The role also involves coordinating hardware replacement, warranty claims and AMC support. The candidate will maintain hardware inventory, issue and resolution records, system configurations and support documentation. They will also assist with hardware audits and compliance requirements. ...Less

Job Description Responsible for providing L1 support and administration of Oracle database environments, including database health monitoring, space management, backup and recovery, user and privilege management, patching, performance monitoring and troubleshooting. The candidate will perform daily database health checks, monitor tablespaces, datafiles, redo logs and alert logs, manage database users and privileges, perform RMAN backup/recovery operations, support Oracle patching and upgrades, troubleshoot connectivity/performance/locking issues, and assist with database installation and configuration. The role also involves Data Pump activities, ASM monitoring, database cloning and refreshes, schema migrations, and supporting high-availability and disaster-recovery environments such as RAC and Data Guard. The candidate will work with application, middleware and infrastructure teams and maintain operational documentation. ...Less

Job Description: Senior Business Analyst – Secured Loan Domain Locatio- Pune Exp- 3-5 Years CTC- 6 to 10 LPA Position Summary We are seeking a highly experienced and motivated Senior Business Analyst to join our team, specializing in the Secured Loan Domain. The successful candidate will have extensive experience in secured lending products such as Home Loans, Loan Against Property (LAP), Mortgage Loans, and Vehicle Loans, along with hands-on exposure to Loan Origination Systems (LOS) and Loan Management Systems (LMS). This role involves working closely with business stakeholders to analyze requirements, optimize lending processes, and implement technology solutions that improve operational efficiency, compliance, and customer experience. Key Responsibilities Requirements Gathering & Analysis Collaborate with business stakeholders to gather, analyze, and document requirements related to secured loan products. Conduct detailed analysis of secured lending workflows, including customer onboarding, credit assessment, property valuation, legal verification, sanctioning, disbursement, and servicing. Translate business requirements into functional specifications for LOS, LMS, and related lending platforms. Process Improvement Identify opportunities to optimize secured loan processing and reduce turnaround time (TAT). Recommend and implement improvements across underwriting, collateral management, documentation, and disbursement processes. Develop and maintain business process documentation, workflows, and user stories. Project Management Lead and manage projects related to secured loan platform enhancements and digital transformation initiatives. Coordinate with IT, Operations, Risk, Credit, Legal, and Compliance teams to ensure successful project delivery. Stakeholder Management Act as the primary liaison between business users and technology teams for secured lending initiatives. Facilitate workshops, requirement sessions, UAT discussions, and stakeholder reviews. Data Analysis & Reporting Analyze portfolio performance, loan processing metrics, and operational KPIs. Develop reports and dashboards to track business performance, compliance adherence, and loan lifecycle metrics. System Implementation & Support Participate in implementation, configuration, testing, and rollout of LOS/LMS solutions for secured lending. Support UAT, production deployment, and post-implementation activities. Provide training and support to business users for effective system utilization. Qualifications Education Bachelor's Degree in Business Administration, Finance, Information Technology, or related discipline. MBA/PGDM preferred. Experience 3-5 years of experience as a Business Analyst in the Banking/Financial Services domain. Strong experience in Secured Loan products such as Home Loans, LAP, Mortgage Loans, Vehicle Loans, etc. Hands-on experience with Loan Origination Systems (LOS) and Loan Management Systems (LMS). Preferred Skills Knowledge of secured lending lifecycle and collateral management processes. Understanding of credit underwriting, property valuation, legal verification, and risk assessment. Experience with BRD, FRD, User Stories, Gap Analysis, UAT, and Agile/Scrum methodologies. Strong stakeholder management and communication skills. Exposure to digital lending platforms and regulatory compliance requirements. ...Less

PRIMARY ROLE AND RESPONSIBILITIES ▪ To design experiences of Newgen products and applications with a goal to create a positive impact on productivity and business value of every product. ▪ Own the User Experience for a large and complex B2B product, including planning & monitoring of activities & deliverables. ▪ Oversee the product deliverables that shall include Information Architecture, Task-mapping, adapt design based on Analytics & User feedback. ▪ Effectively present the concept to the business stakeholders, validate & translate their product expectations. ▪ Ensure that the UX deliverables are inline with the business needs and they are built considering the technology aspect. ▪ Take the product to next level – beginning to implementation – through R&D and by working closely with the team of interaction designers, visual designers, engineering team, quality assurance and product owners. REQUIRED SKILL SET ▪ Knowledge of technology, and its impact on the feasibility of design solutions, including the capabilities and limitations of web and mobile platforms. ▪ Managing and mentoring team of Researchers, Interaction Designers, Visual Designers, Graphic Designers with a focus on learning and growth. ▪ Creating and maintaining design systems to support various product lines with focus on consistency. ▪ Tracking and managing multiple ongoing projects across departments, with exceptional attention to detail. ▪ Conducting regular design reviews within the team. ▪ Ensuring that the UX team works seamlessly with Technical teams using Agile way of working. ▪ Being a design evangelist internally and externally. ▪ Working closely during the hiring of designers and bring in the right talent with various skillsets, as and when needed. ▪ Having hands-on experience with design tools, and a good understanding of design methods and processes. ▪ Awareness on B2B design patterns, and how to apply them in a variety of contexts. ▪ Working in collaboration with product owners, stakeholders in determining the business requirements and converting them into design opportunities. ▪ Communicating and evangelizing the importance of User Experience and related practices across the organisation. ▪ Understanding of BFSI space can be an added value. ▪ Strong, creative, out of the box thinking. Open to exploring the evolving B2B/enterprise space. REQUIRED QUALIFICATIONS & EXPERIENCE ▪ Bachelor’s to Advanced Degree in Technology/Design, or along with a Bachelor’s degree, relevant certification from a reputed design institute. ▪ 12-15 years of design experience with 5+ years in Enterprise/B2B industry. ▪ Should have worked in B2B space, with a good grasp on the nuances of enterprise UX way of working. ▪ Led and managed a team of at least 10 designers. WORKS CLOSELY WITH ▪ UX Group and Product Stakeholders ▪ Reports to Vice President / Chief Design Officer ...Less

We are strengthening our Banking capabilities and looking out for experienced bankers with good experience in CLOS/RLOS domain. These roles will be part of our Banking COE team and will work as a liaison with our Banking customer and our delivery team. You must have 4+ years of experience in CLOS/RLOS and Credit Underwriting to qualify for this role. The person will consult our team in solutions related to Retail,Commercial,Corporate,Auto,Agri and other lending areas. What you will do:  Responsible for requirements gathering, documentation, defining solutions towards business requirements, estimations and liaising with sales, management, and technical team.  Understand the project objectives based on initial requirements based on functional as well and domain point of view.  Requirement elicitation - Direct interaction with customer to gather requirements and understand their business requirements.  Documenting requirements and preparing Business Requirement Documents and Functional Requirement Documents  Change request documentation, prioritizations and updation in stories What We Need:  Good experience in Lending Domain.  Good experience in Credit Underwriting  You must have good experience in CLOS or RLOS or Agri domain  Good communication Skills  Experience in a Banking software (Omnidocs,Omniflow,Finacle , Finnoone etc) is preferred  As this role will support to our global customers so you must be ok to travel (whenever required) Location: Noida/Mumbai/Chennai ...Less

Job Title: Business Systems Analyst – Loan Management System (LMS) Experience: 3–6 Years Domain: Banking & Lending Product: Loan Management / Loan Servicing System Role Overview We are looking for a Business Systems Analyst (BSA) – LMS with strong expertise in loan servicing systems, capable of translating business and operational requirements into detailed functional and system specifications. The role requires deep banking domain knowledge, strong analytical skills, and close collaboration with product, engineering, QA, and business stakeholders. Key Responsibilities • Analyze and document end-to-end loan servicing processes, including: o Loan lifecycle events o Repayment schedules, accruals, prepayments o Charges, fees, penalties o Accounting definitions and GL postings o Business rules • Elicit, analyze, and validate business, regulatory, and operational requirements. • Convert business requirements into: o Functional Requirement Documents (FRD) o System Requirement Specifications (SRS) o Use cases and process flows • Data mappings and field definitions • Work closely with technical teams to ensure accurate interpretation of requirements. • Support configuration vs customization decisions for LMS functionality. • Act as a bridge between business users and technology teams. • Coordinate with: o Product Owners o Development and Architecture teams o QA teams • Facilitate workshops, walkthroughs, and functional reviews. • Validate implemented functionality against functional specifications. • Support LMS integrations with: o Core Banking Systems o Accounting / GL systems o Payment gateways o External reporting and regulatory systems • Define data flows, interface requirements, and reconciliation logic. • Support batch jobs, data feeds, and exception handling. Skills & Competencies • 3 - 6 years of experience in banking / financial services with strong LMS or loan servicing exposure. • Proven experience as a Business Systems Analyst / Functional Analyst / Senior BA. • Strong understanding of: o Loan servicing processes o Banking operations and workflows o Accounting and financial postings in lending • Ability to create detailed functional and system documentation. • Experience working in Agile / Scrum environments. • Strong analytical, problem-solving, and stakeholder management skills. Educational Qualification • Bachelor’s degree in Engineering, Technology, Finance, or related discipline (B.E. / B.Tech / B.Com / BBA / equivalent) • MBA / PGDM (Finance / Systems / Operations) is a plus, but not mandatory. ...Less

Software Engineer / Senior Software Engineer (Java) Job Title: Software Engineer / Sr. Software Engineer Experience: 2–4 Years Location: PUNE Department: Software Development Employment Type: Full Time Role Overview: We are looking for a skilled Java Developer responsible for designing, developing, testing, and implementing high-quality software solutions. The candidate will work on enterprise-level applications using Java, J2EE technologies, SQL/Oracle, and web-based development frameworks. The role involves end-to-end software development activities including requirement analysis, coding, testing, debugging, deployment, and maintenance. Key Responsibilities: Develop, design, and implement software applications using Java, J2EE, SQL/Oracle, and related technologies. Participate in the complete software development lifecycle including: Requirement analysis Design Coding Code reviews Unit testing System testing Deployment and maintenance Prepare technical documents including: Design documents Technical specifications Test cases Deployment documents Release documentation Write clean, efficient, and maintainable code following coding standards. Perform debugging, troubleshooting, log analysis, and database query optimization. Collaborate with cross-functional teams for software implementation and customer requirements. Participate in code walkthroughs, peer reviews, and quality improvement activities. Develop prototypes and provide technical solutions for business requirements. Ensure project deliverables are completed within defined timelines and quality standards. Required Skills: Technical Skills: Strong knowledge of Core Java & Object-Oriented Programming (OOPs) Hands-on experience with: Java JSP Servlets J2EE SQL / Oracle Database Knowledge of: Multi-tier application architecture Web-based application development Software design patterns System integration concepts Experience in writing SQL queries and database optimization. Understanding of software testing concepts including: Unit Testing System Testing Negative Testing Desired Candidate Profile: BE/B.Tech (CS/IT) or equivalent qualification. 2–4 years of experience in software development. Strong analytical and problem-solving skills. Good understanding of software development practices. Ability to work independently and in a team environment. Good communication and documentation skills. Flexible to work as per project requirements and customer needs. ...Less

About the Role We are looking for a seasoned Insurance Consultant based out of our India office to support clients across the UK and European markets. The successful candidate will serve as a Subject Matter Expert (SME) in Speciaty & Commercial Insurance solutions including Newgen’s Clause and Wording Management solutions for specialty and commercial insurers, act as a Product Manager for Guidewire ECM (Enterprise Content Management) and CCM (Customer Communications Management) connectors, and provide hands-on support to project delivery teams across the full solution lifecycle.The role also includes supporting region in demos and POCs for acquring new customers. This is a high-impact, client-facing role requiring domain expertise in insurance operations, strong technology acumen, and the ability to work effectively across time zones with global stakeholders. The person is expected to often travel onsite for short and long term assignments. Key Responsibilities 1. SME – Clause & Wording Management ▸ Serve as the primary subject matter expert for policy clause libraries, endorsement management, and wording governance frameworks for specialty and commercial lines insurers. ▸ Advise clients on best practices for clause lifecycle management, version control, regulatory compliance, and template standardisation across London Market and European regulatory frameworks. ▸ Support the design and implementation of clause and wording management solutions, ensuring alignment with Lloyd's and company market standards. ▸ Engage with underwriting, legal, and compliance teams at client organisations to capture wording requirements and translate them into system-ready specifications. ▸ Keep abreast of market developments including LMA, IUA, and ACORD standards relevant to clause and wording management. 2. Product Management – Guidewire ECM & CCM Connectors ▸ Own the product roadmap, feature backlog, and release planning for Guidewire ECM and CCM connector products. ▸ Define and prioritise product requirements in collaboration with engineering, QA, and client stakeholders, translating business needs into clear user stories and acceptance criteria. ▸ Coordinate with the Guidewire practice and third-party integration teams to ensure connectors meet functional, performance, and compliance requirements. ▸ Manage the product lifecycle from ideation through delivery, including go-to-market support, documentation, and client onboarding materials. ▸ Track competitive landscape and emerging trends in insurance document management and communications technology to inform product direction. ▸ Act as the liaison between business stakeholders and technical teams to resolve product ambiguity and drive decision-making. 3. Requirements Analysis & Solution Architecture Support ▸ Lead and facilitate detailed requirements workshops with client business and IT stakeholders across UK and European time zones. ▸ Produce high-quality business requirements documents (BRDs), functional specifications, user stories, process flows, and data mapping artefacts. ▸ Collaborate with solution architects to design end-to-end solutions for policy administration, document management, and customer communication workflows on Guidewire PolicyCenter, BillingCenter, or ClaimCenter platforms. ▸ Conduct gap analysis between client's current-state processes and target-state solution capabilities. ▸ Support UAT planning, test case reviews, and defect triage from a business requirements perspective. 4. Client Engagement & Delivery Support ▸ Act as a trusted advisor to UK and European insurer clients, building long-term relationships grounded in deep domain knowledge. ▸ Present solution recommendations, demos, and business cases to senior stakeholders including CTO, COO, and Head of Underwriting audiences. ▸ Contribute to pre-sales activities including RFP/RFI responses, solution scoping, effort estimation, and proposal development. ▸ Mentor junior consultants and business analysts on insurance domain concepts and best practices. Required Skills & Experience Domain Expertise ▸ 8+ years of experience in the insurance industry, with a strong focus on specialty and/or commercial lines (property, casualty, marine, aviation, energy, or financial lines). ▸ Demonstrated expertise in policy clause and wording management, including endorsement authoring, clause library design, and regulatory compliance. ▸ Solid understanding of Specialty and P&C Insurance, and/or European insurance regulatory frameworks ▸ Experience with policy administration systems, document management platforms, or customer communication management tools in an insurance context. Technology Skills ▸ Hands-on experience with Guidewire InsuranceSuite (PolicyCenter, BillingCenter, or ClaimCenter) as a business analyst, consultant, or product manager. ▸ Exposure to Guidewire ECM (Enterprise Content Management) and/or CCM (Customer Communications Management) integrations is highly desirable. ▸ Familiarity with insurance technology platforms such as Duck Creek, Majesco, or similar is an advantage. ▸ Proficiency in requirements tools (JIRA, Confluence, DevOps) and process modelling (BPMN, UML, Visio). ▸ Working knowledge of integration patterns, APIs, and data exchange formats (XML, JSON, ACORD) relevant to insurance systems. Product Management ▸ Experience in a product owner or product manager role within an insurance technology environment, will be an added advantage ▸ Strong ability to write and maintain product backlogs, roadmaps, epics, user stories, and acceptance criteria. ▸ Experience facilitating sprint ceremonies, stakeholder reviews, and cross-functional alignment sessions in an Agile/SAFe delivery model. Soft Skills & Other Requirements ▸ Excellent written and verbal communication skills in English; ability to articulate complex technical and business concepts clearly to diverse audiences. ▸ Strong stakeholder management skills with experience working directly with senior client stakeholders in the UK and/or Europe. ▸ Self-driven and comfortable operating independently in a remote, offshore-support model across time zones. ▸ Collaborative team player with a consulting mindset and a client-first attitude. ▸ Willingness to travel to UK/Europe as required (typically 2–4 times per year). Qualifications ▸ Bachelor's or Master's degree in Insurance, Finance, Computer Science, Information Systems, or a related discipline. ▸ Guidewire certifications (ACE – PolicyCenter, BillingCenter, or ClaimCenter) are a strong advantage. ▸ Agile/Scrum knowledge / certifications (CSPO, CSM, SAFe PO/PM) are preferred. What We Offer ▸ Opportunity to work with leading specialty and commercial insurers across UK and European markets from India. ▸ Exposure to cutting-edge Guidewire implementations and insurance technology transformation programmes. ▸ A collaborative, high-growth consulting environment with strong learning and development support. ▸ Competitive compensation package with performance-linked incentives. ▸ Flexible working arrangements with hybrid/remote options from our India office. ...Less

Position Sr./Engagement Manager Nature of work Responsible for managing named customers' relationship and ensure we deliver and demonstrate our value proposition by leveraging industry best practices in BPM / ECM domain. EM works closely with CRM and Delivery Head to meet the business goals and targets. Role definition Business Acts as a SPOC between the Customer and Newgen (both delivery and account management teams) Positioning Newgen’s Product and/or services to the customers. Identify continuous growth opportunities for new business as per account expansion target. Execution of ongoing engagement such as implementation, change request, renewal of ATS / AMC, additional resource deployment, additional licenses and additional process deployment. Work with Delivery Head and CRM in reviewing the progress of ongoing implementation, new business opportunities and the Booking-Billing-Collection figure as per account expansion target. Get actively involved in activities related to mining cases for a specific client including POC and Demos as necessary. Build proposals for the new opportunities and involve CRM / Business Head, as needed. Create, review and periodic update of all opportunities at Salesforce.com. Follow the OEA process and guidelines. Build relationship with Key Decision Makers as well as Users. Customer Satisfaction Manage customer satisfaction and ensure high customer satisfaction. Ensure for every delivery Client Sign-Off and acceptance are in place Obtain customer satisfaction feedback post SRS / Functional Spec and UAT for every implementation (new and existing customers, both) Customer Retention Ensure delivery and demonstrate the value proposition by leveraging industry best practices and thereby retain the account over competition. Implementation Responsible for the end to end delivery – takes over from Presales immediately after receipt of the order placed by the customer, thru Hand-off process including all project sign off and the site going Live dates. Lead or step in as a System Analyst, whenever required. Manage and participate in operational issues related to a specific engagement in terms of technical and delivery issues. Collection Billing/ Contracting/ Raising of bill/Collection of Payment from the customer as per the agreed terms and timeline. Qualification and Experience • MBA and/ or engineering from a premier institute. • 6 to 12 years of Exp and having 4-5+ Years of POST MBA experience in Delivery, Project management, Client Engagement or Presales. Skill Set Required • Knowledge of system integration issues • Knowledge of estimation, planning, project management, budgeting and quality assurance as it relates to ECM/ BPM practices • Strong customer orientation and ability to establish and maintain effective work relationships at all levels. • Ability to gather and analyze data and draw logical conclusions. • Thorough understanding of Project Management methodologies and tools. • Good analytical capabilities and excellent time management skills. • Excellent oral and written communication skills including presentation skills. • Must be comfortable working with and cross-functional teams. • Proactively maintain existing relationships and leverage relationships to develop a sales pipeline; develop new opportunities to increase company visibility in the account. Will carry an annual billing target • Ability to coordinate and prioritize customer requests with the assistance of other managers to ensure the highest level of service possible to the customer. • Strong customer Focus & Ability to establish and maintain effective work relationships at all levels. Reports to ...Less